CASE STUDY: TEXTELLENT
Textellent offers a better way to engage and keep customers through text message marketing. To enable the Tax preparation services Textellent has to build the integration with different software such as Drake, Intuit ProSeries, Taxwise Desktop & Online, CrossLink Professional Tax Software, TaxWare, Tax Slayayer Pro, Lacerte Tax, Rig Tax and others.
Textellent has to build at speed and scale to handle clients’ info uploads of Textellent customers from various Tax software, before the import files required to be validated and then processed.
What Complere did?
Textellent, a leader in Business Texting Solutions and named to one of the top spots by Software Advice (a Gartner company) in the 2020 year-end FrontRunners Report for SMS Marketing Software. Textellent provides a robust, flexible platform with rich out-of-the-box functionality and strong integration capabilities with Tax Softwares.
Complere approach to building real-time Integrations as microservices using Talend ESB for each Tax Softwares, where we have split the problem into master, branches and slave concept. Masters service is responsible to route the validation or process request of the requested software branch, Branches are where validation or processing is done of the client info and the slave job is common for all the branches which are responsible to load the transformed data into the database.
The scope of the engagement included the following initiatives :
Complere solution benefited the Textellent in the following ways:
Complere provided Textellent with a simple, easy to handle and high-performance data transformation solution. With the new solution, Textellent can enable its customers to uploads their client info and manage the transformed data in a centralized location. Improved rate and quality of transformations would not only help them quickly realize high ROI on their investment but also enable them to acquire major customers with a large business base in the long run.