4 Types of Dashboard helps you in building your business
Have you ever thought about how vital a dashboard is for your business, how it solves the problems faced in your business? Know about how it benefits your business. What is the role of a dashboard in your business? A business dashboard is a tool that allows you to manage all of your company’s data from a single location. It assists managers and staff in keeping track of the company’s key performance indicators (KPIs) and uses business intelligence to assist firms in making data-driven choices. The Complere runs its company successfully by using these four dashboards below; let’s know which these four dashboards are?
- Sales Performance Dashboard
First of all, let us know what the Sales Performance Dashboard is?
The Only Sales Performance Dashboard provides easy access to your sales team members, sales management, and customers. They can track sales by Region/ country, Top 5 products, Sales by Segment, Top Product Categories, and see whether sales forecasts are being met. As a result, your team can make a better decision if they have accurate and reliable data.
Why is a sales performance dashboard essential for your business?
Preparation of sales reports is an essential task for every business. It aids in maintaining an open and trusting relationship with your clients and keeps them informed about your work and those all-important revenue goals.
What benefits will you get from using the Sales Performance Dashboard?
Your clients will be able to monitor how sales activities are doing and whether sales targets are being fulfilled at a glance because all of the data will be on a single KPI dashboard. This way, you can update your client with your activities.
2. Financial Performance Dashboard
The first thing that springs to mind when thinking of a management dashboard is including financial performance. Financial KPIs such as current revenue, total Income, total Expense, Account Receivables, Account Payables, Cash Balance, quick ratio, and short-term assets are displayed on this dashboard. However, for the sake of brevity, it’s critical to give executives a simple way to access a more detailed view of the business.
A financial dashboard is a management tool that aids in tracking all essential finance KPIs, allows for adequate cash management, and allows for detailed tracking of expenses, sales, and profits to meet and exceed a department’s or company’s financial objectives.
Your business may quickly interpret and measure all data precisely and in real-time by employing financial dashboards. It allows finance specialists to check data more speedily and delve into financial details as needed, resulting in increased productivity and a more stable financial climate. Financial KPIs from a single access point with integrated data and sophisticated analytics possibilities, resulting in data at your fingertips.
3. Logistics Dashboard
A logistics dashboard enables the tracking and reporting of critical logistics KPIs related to warehouse operations, transportation procedures, and supply chain management as a whole. It’s a cutting-edge analytics application that uses advanced data analysis to visualize and optimize logistical processes.
The use of Logistics Dashboard is currently gaining traction in the transportation and logistics business. In addition, non-technical enterprises in this area are increasingly discovering the benefits of using data-driven platforms in their marketing strategies.
Dashboards, also known as data-driven platforms, are a new approach for businesses to oversee and manage access to assets such as services and data. Typically, this leads to the following benefits:
- More revenue streams
- More people are aware of the brand, and it has a broader reach.
- Open innovation is aided by other sources.
- Increased operational effectiveness.
- Transportation Costs
- Inventory Carrying Costs
- Other Costs like Carrier’s support activities, Shipper’s administration Costs, etc
Expedia is an excellent example of a company that has already benefited from the Logistics Dashboard. This corporation built its affiliate network, bringing up to $2 billion in revenue each year. The Logistics Dashboard was responsible for 90 percent of the revenue. So, if you’re in the transportation and logistics industry and want to increase your annual revenue, Logistics Dashboard is the answer.
4. Customer Service Dashboard
Customer service dashboards give you the information you need to optimize the customer experience, the quality and type of help your team provides, and customer retention.
Customer service dashboards are available through various software and technologies, including a customer data platform (CDP), Service Software, and CRM, which you may or may not already be utilizing.
Here are some metrics you might want to include in your Customer Service Dashboard.
Average Response Time – The average time for a consumer to receive a response is known as the average response time. It is measured by multiplying the total time between receiving a customer message and responding by the number of customer messages.
The number of issues – This issue tracker dashboard displays a complete overview of all issues that a team has produced and resolved. We can give more details with this dashboard:
First and foremost, how many unsolved challenges does the team have to deal with? How is the number of issues created and closed this month compared to the previous month?
Second, how long does it take us to resolve a problem on average?
Finally, how do the unresolved issues stack up in terms of priority and project?
First-Call Resolution Rate- The percentage of times a service team can address a customer’s problem on the first call.
Average Time To Close – It is the average amount of time you take to resolve the customer’s query after receiving their first call.
The customer satisfaction score measures the level of satisfaction a customer feels following a conversion, chat, or other encounters with your company. It’s computed by asking clients, “How satisfied were you with your experience?” and then providing a survey scale for them to rate their satisfaction (something like 1 – 3, 1 – 5, or 1 – 10).
Top Performing Agents
This feature is designed to assist customer service managers and supervisors in improving the performance of their teams and increasing customer satisfaction. This feature is not intended for use in decisions that directly affect an employee’s or group’s employment, such as remuneration, promotions, tenure, or other rights or obligations. Therefore, it should not be utilized in making such decisions.
Complere uses the four best databases mentioned above and solves the problems faced in their business. If you also want such a database, then contact us if you like this blog of ours, then please share with others, and if you’re going to give any suggestions to us, then comment in the comment box.