When you’re launching an application, there are many factors to consider before the application goes live. A company works for months and years to launch their application, and they work with full effort. So, it should be perfect when it’s ready to go live.
The most important factor after an application goes live, i.e., support because when customers use an application, many queries are raised. Therefore, the company should be ready to handle and resolve their queries quickly.
And if you’re working on any application and soon going to make it live, then support is essential after going live. So we’ve covered some top reasons why support is necessary after going live.